Paul Atkins is Known for Incredible Interiors; His Hot Rod Shop Crafts Equally Impressive Cars
For years, the well-executed stitchwork from Paul Atkins Interiors and Hot Rods has appeared regularly in some of the country’s top award-winning street rods and show cars. His upholstery creations have set the custom-interior bar for nearly four decades from his shop in the small Alabama town of Hanceville (population about 3,200).
But for nearly half as long, Paul’s hot rod building operation has quietly matched the accomplishments of the fabric and leather craftsmen. In fact, there is so much work that the waiting list for customers in nearly three years out. Paul says that at this point he’s not adding to that list.
Repeat Customers
Paul says that since day one, the hot rod shop hasn’t needed marketing efforts to keep busy turning out full builds as well as upgrades (aftermarket chassis and LS engine swaps) for older builds. That’s especially because a growing list of repeat customers keep coming back for more.
For example, the shop has turned out nearly 20 builds for longtime patron Doyle Thomas, who owns nearly two dozen Whataburger restaurants in east Texas. Thomas has a large collection of hot rods, customs, and Corvettes, many of which were built or upholstered by Paul’s team.
Part of what motivates the many repeat customers is a combination of the “Atkins Look” and the respect for the shop’s ability to weave metal fabrication, paint, and upholstery into a clean and cohesive end product that just works.
While all sorts of projects move through the shop, current builds include three ’63 Corvettes, a ’61 Corvette, and a ’68 Camaro. Paul says Corvettes are hot these days. “Because of what they’re bringing at auctions,” he says. “The guys building one don’t mind spending big money if they can get it back.”
Design is Key
Paul says customers know the style that his shop produces, so creating the unique look for a particular project is relatively straight forward. Even though the customers know the shop’s work, Paul always has renderings produced, including the interior, so the customers and his crew have a plan to follow. It’s similar to an architect producing blueprints so the contractor has a set of instructions on how to build the building.
“I push a rendering,” Paul says. “We go through everything to get it right, then we follow that rendering.”
Knowing the Customer
Paul has learned over the years that taking time to know your customer before even starting to plan a project is critical. Building a relationship with the customer makes it much easier to create that first car to exceed the customer’s initial expectations. That extra effort pays off when customers keep coming back, he says.
Part of that challenge is working with the customers on critical elements like color. Paul says most customers come with a color choice, but he works with them to make sure it’s the right color. “That’s where the renderings come in,” Paul says. “A guy will come in with it in his mind, but when the rendering is done, we’ll do a few colors. He’ll often look at it and realize a different color looks much better.”
Paul has advice for people who are looking to build their big-dollar ride, no matter what shop they’re looking at: Do your homework. Don’t commit to spending huge amounts of money without a deep dive into the prospective shop.
“You need to talk to guys who’ve been in shops,” Paul says. “Go in and look around. Ask about cars: How long they’ve been in the shop. If cars are there for three or four years, that’s not good.”
Paul warns about putting too much belief in online reviews, especially bad ones. “Online bad reviews are like the guy who complains about a restaurant because he wanted a filet at a McDonald’s price,” Paul says.
Staff and Supplies
Another critical element in the shop’s longevity is maintaining a team of skilled workers who can work together. Having long-term employees means repeat customers know that the people who built a previous car will most likely build the next one.
One challenge is finding good candidates when openings occur or when Paul wants to increase the size of the staff. Because the shop is in rural Alabama, there isn’t a ready supply of qualified prospects locally. One way around this dilemma (which is not unusual in the business) is to find local prospects and train them. Kind of a do-it-yourself apprentice program.
While styles change incrementally, Paul faces the same abrupt challenges as his fellow builders because of the pandemic and supply-chain issues. Before 2020 Paul purchased parts when needed, knowing that suppliers were operating normally.
For example, pre-2020 Paul says he would order a steering column about 10 days before it would be installed. Now, he says, once a project is ready to begin as many components as possible are ordered, even if they will sit on a shelf for several months.
Paul says many suppliers are just starting to catch up on their components, but others that require skilled workers to operate machinery are having trouble finding qualified candidates. But those supply-side issues are improving, he says.
Managing the Build
Another advantage for Paul in managing long-term builds is that so much is contained within the shop. Since the hot rod shop includes a paint booth and is connected to the upholstery operation, very few aspects of the build need to be outsourced. Plating, for example, depends on outside vendors, but by controlling so much of the project in-house, Paul says he can better manage the schedule.
It’s a formula that obviously works well for Paul Atkins Interiors and Hot Rods, so we can look forward to seeing many more top-notch builds roll out of the shop in the future.
Paul Atkins Interiors and Hot Rods
1369 County Road 649
Hanceville, AL 35077
256.352.9608
www.paulatkinsinteriors.com
Photos by Shawn Brereton